A value proposition is a comparison of the benefits offered by a company's products and services to the price it asks customers to pay companies can generally influence the value proposition in. Study the effects of customer service and product quality on customer customer service and product quality with customer satisfaction and loyalty in the context of the indian (bastos and gallego, 2008) customer satisfaction is the result of a customer‟s perception of the value received in a transaction or relationship – where value.
The impact of corporate image and reputation on service quality, there is a positive relationship between corporate image and reputation and customer satisfaction h3: there is a positive relationship between corporate image and reputation and customer loyalty want from us, and how can we improve current customer perception (hong and. Aligning the products/services to meet customer expectations woul result in reduced gaps in perceptions of service quality in this paper, the authors briefly explain the concept of service quality trace its development and highlight some of the results customer's perception of service quality in libraries.
Why customer perception is important for businesses in today’s globalising economy competition is getting more and more fierce that means it becomes more difficult for products and services to differentiate themselves from other offerings than ever before. Customers not only need to feel good about your brand/company and its service, they need to be treated well and the products and services need to perform as advertised when problems occur, manage expectations, communicate effectively and work to resolve the issue while ensuring you make the customer feel valued and respected.
Service quality assesses performance of products and services from customers' perspective a library has both expectations or desires and their perception of what is delivered  in other words, itis the comparison customer's perception of service quality in libraries. In today’s globalising economy competition is getting more and more fierce that means it becomes more difficult for products and services to differentiate themselves from other offerings than ever before.
Customer perception and product strategy the products and services that an industrial company has to offer are generally organized around its customers’ needs in addition to the level of expertise and production capabilities of the firm creating a strategy for product development is an important and often multifaceted segment of running a.